Responsible gaming at Gamble Genius

Our commitment to responsible gaming

At Gamble Genius, we are committed to providing a responsible gambling environment for all our users. We believe that gambling should always be an enjoyable and positive experience. As such, we take our responsibility to prevent problem gambling seriously and provide a range of tools and resources to support our players in maintaining control over their gaming.

Understanding responsible gambling

Responsible gambling means making informed decisions about gambling, playing within affordable limits, and recognizing when it’s time to stop. It’s about balance and ensuring that gambling never becomes a problem in your life.

Tools and features for responsible gambling

We provide various tools to help you stay in control:

• Deposit Limits: Set monthly, weekly, or daily limits on how much you can deposit into your Gamble Genius account.
• Time-outs: Take a short break from gambling with our time-out feature, which allows you to block access to your account for a period of time.
• Self-Exclusion: For those who need a longer break, self-exclusion options are available, blocking access to your account for a set period.
• Reality Checks: Receive regular notifications about the time and money you have spent on our site, helping you make informed choices.

Recognizing problematic gambling

Here are some cues that can indicate that your gambling may be becoming a problem:

• Gambling to escape from life’s problems or to cheer yourself up.
• Spending more money and time on gambling than you can afford
• Finding it difficult to control or stop your gambling
• Arguing with friends or family about money and gambling
• Losing interest in hobbies or other usual activities.

Getting help

If you think you or someone you care about may have a gambling problem, we offer the following resources:

• Self-Assessment Tools: Evaluate your gambling behaviour using our self-assessment test.
• Professional Assistance: access to counselling services and support groups like Gamblers Anonymous.
• Educational Resources: Information on the risks associated with gambling and how to gamble safely.
• Ontario Problem Gambling Helpline: Call 1-888-230-3505 for information about problem gambling treatment resources in Ontario.
• CAMH: The Centre for Addiction and Mental Health provides free treatment, including counselling, to anyone in Ontario affected by gambling.
• Responsible Gambling: A network of resources is available across Ontario, with free and confidential services. 

Tips for gambling safely

• Only gamble with money that you can afford to lose.
• Set time and money limits before you start gambling.
• Take regular breaks from gambling.
• Do not chase losses; accept them as the cost of entertainment.
• Balance gambling with other activities in your life.

Underage gambling

We take our legal and moral responsibilities very seriously and do not allow anyone under the age of 18 to use our services. Age verification checks are a part of our sign-up process.

Contact us

For further information or assistance with responsible gambling, please contact our customer support team at [email protected].

Play responsibly!

At Gamble Genius, your well-being is paramount. Remember to play responsibly and enjoy the thrill of the game in a safe and controlled manner.